Updated Date
    Marketing & Communications
    Wage Description
    Commensurate upon experience
    Bachelors Degree or Equivalent Combination of Education and Experience
    Min. Years Experience
    Mass Markets


    Mass Markets is a rapidly growing, industry leading business process outsourcing and software development organization.  As a high growth organization with an entrepreneurial culture we are committed to a high octane, fun and collaborative work environment. As a member of the Mass Markets team you will have a high degree of responsibility and autonomy giving you a singular opportunity to make a difference is the organizations shape, direction and growth.

    • Competitive Pay
    • Employee Stock Contract
    • Opportunity for Advancement
    • Full Medical, Dental & Vision Benefits
    • Paid Time Off and Paid Holidays
    • IRA Options and Life Insurance Options
    • Flexible Work Schedule
    • Work at Home Access
    • Company Paid Cell Phone
    • Positive Team Environment
    • Positive Team, Office and Entrepreneurial Environment
     Business Team 1 - Small



    The right candidate will work closely with business development executives and departmental leaders in marketing, human resources, information technology and operations to develop new proposals for prospective clients and partnerships. Responsibilities include but are not limited to the following:

    • Support the business development team during the entire proposal lifecycle, provide configuration management, prepare proposal documents, respond to RFP’s, meet required deadlines and ensure the final proposal output meets company requirements and standards
    • Integrate text and graphics into finished copies. Compile, organize and revise information from a variety of sources to generate business development documents including presentations, proposals, task order requests, Requests for Information (RFIs), Requests for Qualifications (RFQs) and Final Proposal Revisions (FPRs). This includes coordination of all proposal data and production efforts to produce high quality documents for print and distribution.
    • Provide desktop publishing and formatting throughout the process. Candidate will be responsible for implementing proposal format based on style guides and the proposal plans
    • Maintain general proposal files/folders including project descriptions, written proposal sections, graphics and related templates
    • Accountable for final proposal production and packaging
    • Distribute RFP and related materials and ensure that all updates, amendments and modifications are communicated across the proposal development team
    • Schedule conference room space and make certain that all materials needed for meetings such as presentations, agendas, conference lines/equipment, badges, food and related needs are handled
    • Other duties as assigned





    Qualified candidates are willing to learn new programs, processes and technology.   Candidates should be positive, driven and confident and represent the company and its customers professionally at all times. The requirements listed below are representative of the knowledge, skill and/or ability required for this position. Primary qualifications include but are not limited to the following:

    • Experience writing and preparing proposals
    • Strong desktop publishing and formatting experience
    • Must be proficient in Microsoft Office Suite
    • Knowledge of Adobe Creative Suite (Illustrator, Photoshop and In-Design) is preferred but not mandatory
    • Customer service oriented, able to work independently with minimal supervision and still function as a key team player
    • Experience in customer care, sales or contact centers is preferred
    • Proactive individual with strong attention to grammar, accuracy and detail
    • Expected to work late and weekend hours as necessary




    At Mass Markets we believe that hard work should pay off, so we make sure that our compensation and rewards are exceptional.  Our people are not just employees; they are our business, our most important resource!   Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.  


    Employees earn generous paid time off as well as paid holiday’s and paid training opportunities.


    Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include cash uploads to company issued Visa card, prizes such as computers, tablets, phones, TV’s, trips, tickets and even cars.


    All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days.  Optional Roth IRA retirement accounts, Term Life Insurance and Whole Life Insurance plans are available to all employees each open enrollment period. 


    As a 15-year old organization and Anything-as-a-Service pioneer, Mass Markets offers comprehensive XaaS solutions for our customers. Beyond traditional customer service, inside sales, telemarketing, and tech support services, Mass Markets provides Managed Services Platform Products (MSPP) specializing in cloud technology, telephony software, and integration on-demand, as well as Multiple Contact Center Software Platform-as-a-Service (PaaS) options. 


    Mass Markets operates exclusively in the USA to provide clients with comprehensive security measures, quality control, and extensive experience.


    For more information visit www.massmarkets.com


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