• Market Research Survey Representative | Full-Time & Part-Time

    Job Locations US-IA-Iowa City
    ID
    2016-1436
    Updated Date
    5/14/2018
    Department
    Survey Representative (SR)
    Type
    Part-Time and Full-Time
    Schedule
    Flexible Day, Evening & Weekend Shifts | M-F, S
    Wage Description
    $9.10 - $14.60* | Bonus & Incentives
    Bonus
    Weekly
    Education
    High School Diploma/GED
    Min. Years Experience
    0
  • POSITION OVERVIEW

    As a market research survey representative you will make outbound calls to businesses and consumer in order to gather information needed for product development and quality assurance.  This is a very flexible position and perfect for anyone with a busy schedule that wants to work part-time or full-time in a fun and flexible environment.  This is an onsite call center position with paid training. 

    WORKING AT MASS MARKETS

    At Mass Markets’ we believe our culture is critical to our success as we continue to grow.  It goes beyond recruiting and is bigger than any one person.  People and culture are our competitive advantage and our reason for coming to work each day.  We believe that we best serve our customers and our stakeholders by ensuring that our team is happy, high energy, innovative and driven.  It may be a desk job, but it is far from boring (NOT BORING DESK JOB).  Internally as a team and with our customers and partners, we strive to deliver an exceptional experience.  We are not an ordinary company; we don’t want our people to be ordinary, and that means providing a unique and fun environment, competitive compensation and treating people right.  In everything we do and in the high impact results we deliver, we strive for EXCEPTIONAL. 

     

    Following a short and fun, best in class inside service, sales, and product training, you will jump right into earning bonus, winning contests and having and a great time delivering exceptional as part of our high-performance team. This a rare opportunity to share in the vision and success of a growing company.  A job that will keep you engaged, smiling and earning more money every year. 

     

    HOW DO YOU KNOW IF THIS POSITION IS RIGHT FOR YOU?  

    • You love talking; people even say you should get paid for talking (perfect fit!)
    • You thrive in exciting environments and enjoy a challenge
    • You enjoy earning a bonus when you do a good job
    • You enjoy talking to people and learning new things
    • You believe personality is important in a persona and in a job

    POSITION RESPONSIBILITIES

    WHAT IS A MARKET RESEARCH SURVEYOR AND WHAT DO THEY DO?

    • As a Market Research Surveyor, you will be making outbound calls to businesses and consumers to conduct market research surveys
    • You’ll be helping companies collect data to help forecast trends and make future business decisions based on the information provided
    • You will follow and easy scripted questionnaire and accurately document responses

     

    CANDIDATE QUALIFICATIONS

     

    LIKE WHAT YOU ARE HEARING? WONDER IF YOU HAVE WHAT IT TAKES?

    Great! Here are the qualifications for a Market Research Surveyor:

    • High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome
    • Must have the ability to learn customer service software applications
    • Must be proficient with basic PC skills
    • Ability to multi-task in a fast paced environment
    • Highly reliable
    • Minimum 18 years of age
    • Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, customer service, food service, or office/administrative roles is a plus, but not required since we train all new employees for the job

    COMPENSATION DETAILS

    At Mass Markets we believe that hard work should pay off, so we make sure that our compensation and rewards are exceptional.  Our people are not just employees; they are our business, our most important resource!  Standard starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.  

     

    Employees earn generous paid time off as well as paid holiday’s and paid training opportunities.

     

    Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include cash uploads to company issued Visa card, prizes such as computers, tablets, phones, TV’s, trips, tickets and even cars.

     

    All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days.  Optional Roth IRA retirement accounts, Term Life Insurance and Whole Life Insurance plans are available to all employees each open enrollment period. 

    ABOUT US

    As a 15-year old organization and Anything-as-a-Service pioneer, Mass Markets offers comprehensive XaaS solutions for our customers. Beyond traditional customer service, inside sales, telemarketing, and tech support services, Mass Markets provides Managed Services Platform Products (MSPP) specializing in cloud technology, telephony software, and integration on-demand, as well as Multiple Contact Center Software Platform-as-a-Service (PaaS) options. 

     

    Mass Markets operates exclusively in the USA to provide clients with comprehensive security measures, quality control, and extensive experience.

     

    For more information visit www.massmarkets.com

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