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Talent Acquisition Specialist

Talent Acquisition Specialist

Job Locations 
US-IA-West Des Moines
Job Post Information* : Posted Date 
Talent Acquisition-Recruiting
Day, Evening and Weekend
Min. Years Experience 
Wage Description 
Salary Commensurate + Monthly Bonus
Vice President



Our role of Talent Acquisition is one of the most important positions in the company. This position requires at least 3 years of Recruiting, Human Resource, Customer Service and/or Sales experience. If you are a motivated, goal-oriented individual who works well independently and with a team, apply with us today! This position reports directly to Human Resources.


At Mass Markets’ we believe our culture is critical to our success as we continue to grow.  It goes beyond recruiting and is bigger than any one person.  People and culture are our competitive advantage and our reason for coming to work each day.  We believe that we best serve our customers and our stakeholders by ensuring that our team is happy, high energy, innovative and driven.  It may be a desk job, but it is far from boring (NOT BORING DESK JOB).  Internally as a team and with our customers and partners, we strive to deliver an exceptional experience.  We are not an ordinary company; we don’t want our people to be ordinary, and that means providing a unique and fun environment, competitive compensation and treating people right.  In everything we do and in the high impact results we deliver, we strive for EXCEPTIONAL. 


Following a short and fun, best in class inside service, sales, and product training, you will jump right into earning bonus, winning contests and having and a great time delivering exceptional as part of our high-performance team.  This a rare opportunity to share in the vision and success of a growing company.  A job that will keep you engaged, smiling and earning more money every year. 



  • You love talking; people even say you should get paid for talking (perfect fit!)
  • You thrive in exciting environments and enjoy a challenge
  • You enjoy earning a bonus when you do a good job
  • You enjoy talking to people and learning new things
  • You believe personality is important in a persona and in a job


As a Talent Acquisition Specialist, you are responsible for the entire recruitment life-cycle. You will manage inbound and outbound telephone calls with potential candidates. You will complete phone interviews, schedule on-site interviews, process on-site interviews, track the hiring process within our system, and assist with the development of new recruiting processes and tools. You will complete data entry in our employee data base and manage personnel filing along with other duties.


Additional responsibilities for the Recruiting position include:

  • Travel off-site to attract qualified candidates by posting fliers, networking through the community, and attending job fairs.
  • Collaborate with Talent Acquisition Manager with ideas for new advertising channels, drive employee referral contests, and manage open house events.
  • Perform a variety of administrative tasks in support of hiring quality candidates in a timely manner, including criminal background checks and drug screens.
  • Complete daily and weekly reports on recruitment activities and statistics.
  • Maintain employment records.
  • Keep employee files up to date and organized efficiently.
  • Perform various tasks within the human resources systems to maintain employee information and time keeping data.
  • Stay up-to-date on employment laws.


You must be confident, outgoing and self-motivated with a strong work ethic. You must be a team-oriented person who is open minded, willing to learn, and who has the ability to function effectively in a fast paced work environment. It is also vital to be articulate, having excellent verbal and written communication skills. Interpersonal abilities that allow rapport to be established with applicants are key.


Specific qualifications for the Talent Acquisition Specialist include:

  • Strong attention to detail
  • Data entry accuracy
  • Understanding of and willingness to adhere to process guidelines
  • Exceptional time management skills
  • Solid sense of ownership
  • Advanced skills with MS Office tools
  • Impeccable attendance
  • Ability to work in metrics driven, fast-paced, and dynamic environment
  • Timely, proactive, and assertive, problem-solving
  • Strong understanding of confidentiality
  • Experience in a call center environment is preferred but not required


At Mass Markets we believe that hard work should pay off, so we make sure that our compensation and rewards are exceptional.  Our people are not just employees; they are our business, our most important resource!   Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.  


Employees earn generous paid time off as well as paid holiday’s and paid training opportunities.


Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include cash uploads to company issued Visa card, prizes such as computers, tablets, phones, TV’s, trips, tickets and even cars.


All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days.  Optional Roth IRA retirement accounts, Term Life Insurance and Whole Life Insurance plans are available to all employees each open enrollment period. 


As a 15-year old organization and Anything-as-a-Service pioneer, Mass Markets offers comprehensive XaaS solutions for our customers. Beyond traditional customer service, inside sales, telemarketing, and tech support services, Mass Markets provides Managed Services Platform Products (MSPP) specializing in cloud technology, telephony software, and integration on-demand, as well as Multiple Contact Center Software Platform-as-a-Service (PaaS) options. 


Mass Markets operates exclusively in the USA to provide clients with comprehensive security measures, quality control, and extensive experience.


For more information visit


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