Asterisks Systems Administrator

ID
2016-1561
Updated Date
3/25/2020
Department
Management Information Systems
Schedule
Full-Time Salaried Position
Wage Description
Commensurate
Bonus
Monthly
Education
Technical Training or Combination of Training and Experience
Company/Brand
Mass Markets

POSITION OVERVIEW

Mass Markets is a rapidly growing, industry leading business process outsourcing and software development organization and we are looking for the right candidates to join our world class team. As a Asterisks Systems Administrator, you will provide day-to-day administration of Windows servers and applications. Your work is crucial to our continued success, and our compensation package and bonuses reward you for that contribution.

SCHEDULE

This is a full-time, salaried position. 

POSITION RESPONSIBILITIES

As a Systems Administrator, you are responsible for providing day-to-day administration of Windows servers and application, providing assistance & support to Mass Markets' Managed Services Provider as it pertains to Windows Active Directory & Group Policy Administration. Additional responsibilities for the Systems Administrator position include:

  • Performing system configurations, Software installations, updates, & upgrades to Windows servers, applications, and other infrastructure systems.
  • Providing daily operational support & troubleshooting for server & infrastructure applications
  • Monitoring system performance/availability & taking appropriate proactive steps to maximize uptime
  • Monitoring system security & taking appropriate steps to resolve security breaches & prevent future attacks
  • Working with various IT teams to develop hardware & software specifications for new & upgrades systems
  • Designing, installing, configuring, maintaining, & performing system integration testing of PC/server operating systems
  • Supporting web access & electronic messaging systems while maintaining a secure system environment
  • Providing tier 2 support to the Helpdesk team with tickets, projects, & critical issue resolution
  • Monitoring & controlling applications, servers, & jobs/processes
  • Coordinating with infrastructure to provide high-quality support for new systems, projects, & upgrades
  • Developing & Maintaining SOPs and documentation for all systems & processes
  • Providing systems administration management & support for software & platforms both internal to Mass Markets and hosted by our vendors
  • Engaging vendors to resolve issues with hardware & software problems
  • Other duties as assigned

CANDIDATE QUALIFICATIONS

Qualified candidates will be willing to learn new programs, processes and technology. Candidates should be positive, driven and confident individuals that will represent the company and its customers professionally at all times. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

  • 2-3 years documented work experience managing Windows servers, Active Directory, Active Directory Group Policy Objects, Windows File Shares & Security, Microsoft IIS (Internet Information Services) required
  • 2-3 Years documented working experience utilizing anti-virus & other security software tools
  • Documented experience working with and configuring Citrix servers
  • Fundamental understanding of Microsoft SQL Server operations including disaster recovery
  • Experience designing & creating specification documents for servers
  • Demonstrated ability to work on diverse projects simultaneously, requiring detailed analysis, creative/practical problem solving, time management, and sound judgment
  • Ability to self-motivate while operating effectively in a team-oriented and collaborative environment
  • Excellent verbal/written and interpersonal skills

COMPENSATION DETAILS

At Mass Markets we believe that hard work should pay off, so we make sure that our compensation and rewards are exceptional.  Our people are not just employees; they are our business, our most important resource!   Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.  

 

Employees earn generous paid time off as well as paid holiday’s and paid training opportunities.

 

Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include cash uploads to company issued Visa card, prizes such as computers, tablets, phones, TV’s, trips, tickets and even cars.

 

All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days.  Optional Roth IRA retirement accounts, Term Life Insurance and Whole Life Insurance plans are available to all employees each open enrollment period. 

ABOUT US

In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times respectively.

MCI is headquartered in Iowa City, IA, and has nine customer contact management centers, IT services, and business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Massachusetts, New Hampshire, Nova Scotia, and South Dakota.

 

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners.

MCI now employs 2,500+ talented individuals with 150+ diverse North American client partners across the following MCI brands: GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center, OnBrand24, and Valor Intelligent Processing (VIP).

 

MCI provides products and services under the following NAICS Codes: 511210 Software Publishers, 518210 Data Processing, Hosting, and Related Services, 519190 All Other Information Services, 524291 Claims Adjusting, 524292 Third Party Administration of Insurance and Pension Funds, 541511 Custom Computer Programming Services, 541512 Computer Systems Design Services, 541519 Other Computer Related Services, 541519 Information Technology, and Value Added Resellers, 541611 Administrative Management and General Management Consulting Services, 541613 Marketing Consulting Services, 541690 Other Scientific and Technical Consulting Services, 541990 All Other Professional, Scientific, and Technical Services, 561110 Office Administrative Services, 561320 Temporary Help Services, 561330 Professional Employer Organizations, 561421 Telephone Answering Services, 561422 Telemarketing Bureaus and Other Contact Centers, 561431 Private Mail Centers, 561440 Collection Agencies, 561499 All Other Business Support Services, 561990 All Other Support Services, 611430 Professional and Management Development Training.

 

MCI is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.