Project Management Intern | Iowa City

US-IA-Iowa City
4 weeks ago
Min. Years Experience
Wage Description
Commensurate upon experience
Employee Stock Contract
Yes, Eligible At 1 Year
Sign-On/Retention Bonus
Technical Training or Combination of Training and Experience
Reports To
Senior Vice President



Mass Markets is a rapidly growing, industry leading business process outsourcing and software development organization and we are looking for the right candidates to join our world class team.  As an employee centric organization, Mass Markets demonstrates every day that our associates are our most important resource and have opened these opportunities to college interns. Come grow with us!

  • Great Facilities and Fun Work Atmosphere

  • Advancement Opportunity

  • Flexible Work Schedule
  • Positive Team Environment
 Business Team 1 - Small



This position provides basic support and administrative duties of the Project Management department. Duties include, but are not limited to:

  • Responsible for assisting internal ISO Auditor functions by performing monthly audits around Company's ISO policies and procedures and reports findings.
  • Assist in the development of the final report deliverables of for RFP’s and Audits as well as initial setup in SharePoint and monitoring team completion.
  • Assists with system administration, client setup, and building of reports in the RFP Management System.
  •  Plans and coordinate project scheduling, budgeting, and administrative tasks.
  • Takes meeting minutes and action items during meetings and performs basic follow-up. Assists in development of presentations.
  • Follows up with project team members on outstanding deliverables and issues updates.
  • Assist in the maintenance of the PMO Intranet site through document creation (SOP) and version controls.
  • Maintain updated RFI/RFP Sales Tracker and provide to Executive Management at requested deadline.
  • Provides supports during Client audits/visits. Reserves appropriate conference room, provide schedules to Company, drives communication, and facilitates/coordinates all aspects of Client visit.  Will produce detailed overview of the visit for team review.
  • Provide support for all PMO related responsibilities including, but not limited to, RFI’s, RFP’s, Audits, and Project Implementations.
  • Other duties as assigned.


 Qualified candidates will be willing to learn new programs, processes, and technology. Candidates should be positive, driven and confident individuals that will represent the company and its customers professionally at all times. Experience in customer care, sales or contact center role is a plus. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. The primary requirements of this position include but are not limited to the following:

  • Actively enrolled Sophomore or Junior level student with at least 1.5 years of completed college education
  • Minimum cumulative 3.00 GPA
  • Proficiency researching and troubleshooting complex problems and errors
  • Excellent written and oral communication skills
  • Excellent interpersonal and customer service skills
  • Exceptional work ethic and dedication
  • Attention to detail, systems processes, and organizational skills
  • Proficient with using MS Windows, Word, Excel, and SharePoint




As a 15-year old organization and Anything-as-a-Service pioneer, Mass Markets offers comprehensive XaaS solutions for our customers. Beyond traditional customer service, inside sales, telemarketing, and tech support services, Mass Markets provides Managed Services Platform Products (MSPP) specializing in cloud technology, telephony software, and integration on-demand, as well as Multiple Contact Center Software Platform-as-a-Service (PaaS) options. 


Mass Markets operates exclusively in the USA to provide clients with comprehensive security measures, quality control, and extensive experience.


For more information visit


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