Here at Mass Markets, we keep things light. We believe our employees are at their best when they’re happy. This is an on-site call center position and a chance to work indoors in a fun and energetic environment. Our training will make you an expert in Fortune 500 products and state of the art communications technology. Following a fun, best in class training, you will help customers by troubleshooting any overlooked options and offering them new products and services. With Mass Markets you’ll earn commission on top of your hourly wage and through daily contests and after a year, earn an employee stock contract. This is a rare opportunity to share in the vision and success of a growing company. A job that will keep you engaged, smiling and earning more money year.
WHAT IS A CALL CENTER REPRESENTATIVE AND WHAT DO THEY DO?
In this role, you will be responsible for handling outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly trained expert on products, technology, and business process you will work on behalf of some of the most recognized brands in the world. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. In addition to being an all-around great asset to the team, our entry level sales representatives are responsible for the following tasks.
HOW DO YOU KNOW IF YOU WOULD LIKE WORKING AT MASS MARKETS?
LIKE WHAT YOU ARE HEARING? WONDER IF YOU HAVE WHAT IT TAKES?
Great! Here are the qualifications for a Call Center Representative:
As a 15-year old organization and Anything-as-a-Service pioneer, Mass Markets offers comprehensive XaaS solutions for our customers. Beyond traditional customer service, inside sales, telemarketing, and tech support services, Mass Markets provides Managed Services Platform Products (MSPP) specializing in cloud technology, telephony software, and integration on-demand, as well as Multiple Contact Center Software Platform-as-a-Service (PaaS) options.
Mass Markets operates exclusively in the USA to provide clients with comprehensive security measures, quality control, and extensive experience.
For more information visit www.massmarkets.com