• Custodian & Building Maintenance | Full-Time

    Job Locations US-IA-Iowa City
    Updated Date
    Monday - Friday, Some Saturdays | Flexible Hours
    Wage Description
    $12.00 - $15.00/hr. ($24k - $30k/yr.) | Commensurate
    High School Diploma/GED
    Min. Years Experience

    Custodian and building maintence team members are responsible for ensuring a clean and safe environment for employees and clients.  This position cleans the contact center floor, restrooms and offices as well as ensuring basic building maintenence.   Custodians are responsible for project cleaning and any other employee identified needs.  The ultimate responsibility of custodians is to ensure that employees and clients are impressed with the cleanliness  and upkeep of the facility.




    In addition to being an all-around asset to the team, custodians are responsible fora positive employee and client experience by ensuring that facilities are clean, organized and maintained.  In this role you will be responsible for a variety of cleaning and building maintenance tasks that involve use of hazardous chemicals and heavy lifting. Some specific responsibilities include:

    • Empty wastebaskets and remove trash from bldg. daily. 
    • Dust furniture and surfaces weekly. 
    • Polish stainless steel surfaces and clean entrance glass daily. 
    • Dustmop and vacuum floors daily. 
    • Thoroughly wet mop hallway/public area floors weekly. 
    • Remove and replace bulbs as needed. 
    • Pick up trash and sweep exterior entrances. 
    • Clean restrooms and wet mop restroom floors 
    • Wet clean and disinfect surfaces and fixtures daily. 
    • Refill restroom soap, tissue, towels.
    • Provide restorative services when emergencies arise, to include working alternate hours.
    • Move, assemble and maintain office furniture
    • Assist IT Desktop Support with movement of computers for new turn-ups
    • Hang pictures, posters and other wall hangings as required
    • Proactively seek opportunities to improve cleanliness, appearance and operation to further enhance the guest’s experience


    This job will require: bending, stooping, reaching, standing, lifting, walking, climbing, pushing, pulling and repetitive tasks. Janitors must be able to lift and handle objects weighing 50lbs or more in a safe manner (repeatedly) as well as standing (in place or moving) up to 100% of their shift. 


    This is an entry level position with minimal qualifications.  Basic requirements include the ability to take directio and self-motivate to accomplish the needs of the facility while maintaining courteous and effective working relationships with others. 


    A few other things we are looking for in an applicant:

    • You are highly reliable with willingness to learn and acquire new skills
    • You enjoy talking to people and helping them resolve any frustrations they may be facing
    • You have the ability to multi-task in a fast-paced environment
    • You exhibit professional communication & customer service skills
    • You exhibit exhibit tact, good judgment, honesty, and a high sense of responsibility when dealing with others.
    • You have a high school diploma or equivalent
    • You are proficient with basic PC skills
    • You are able to read, speak and understand English to use chemicals and to communicate with employees
    • Janitorial and/or maintenence experience is preferred but not required




    At Mass Markets we believe that hard work should pay off, so we make sure that our compensation and rewards are exceptional.  Our people are not just employees; they are our business, our most important resource!  Standard starting compensation includes a base hourly wage commensurate with experience and an hourly attendance bonus. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.  


    Employees earn generous paid time off as well as paid holiday’s and paid training opportunities.


    All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days.  Optional Roth IRA retirement accounts, Term Life Insurance and Whole Life Insurance plans are available to all employees each open enrollment period. 


    As a 15-year old organization and Anything-as-a-Service pioneer, Mass Markets offers comprehensive XaaS solutions for our customers. Beyond traditional customer service, inside sales, telemarketing, and tech support services, Mass Markets provides Managed Services Platform Products (MSPP) specializing in cloud technology, telephony software, and integration on-demand, as well as Multiple Contact Center Software Platform-as-a-Service (PaaS) options. 


    Mass Markets operates exclusively in the USA to provide clients with comprehensive security measures, quality control, and extensive experience.


    For more information visit www.massmarkets.com


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