• Project Manager

    Job Locations US-IA-Iowa City
    Updated Date
    Marketing & Communications
    Full-Time M - F
    Wage Description
    $40,000/Yr. - $50,000/yr. | Base + Bonus
    Bachelors Degree, Project Management Certification or Combination of Training and Experience
    Min. Years Experience

    Mass Markets is a rapidly growing, industry leading business process outsourcing and software development organization and we are looking for the right candidates to join our world class team. As a Product Marketing Manager you will be responsible for the direction, coordination, implementation, risk analysis, control and completion of project, while remaining aligned with strategy, commitments and goals of the organization.  In this role you will be working to deploy internal projects, new client deployments, and managing ongoing continuous improvement projects accross seven Mass Markets locations.  



    This is a full-time position with a Monday - Friday schedule, however some projects may require some flexibility from time to time.  This position reports directly to the Chief Customer Officers and supports the Mass Markets executive team. 


    This position is responsible for initiating, planning, executing, monitoring and controlling, and closing internal and client facing projects.  The project manager will be responsible for creating and mainting project management processes and documentation and will support diverse project types including new client launches, facilities buildouts, human resources initiatives, information technology build-out and many other project types sponsored by Mass Markets executive team members.  The Project Manager will manage the day-to-day performance of the project, schedule, and budget, be tasked with the management of all administrative responsibilities.  Mass Markets is a strong matrix project environment and the project manager will have a high degree of authority while also working with department leaders to identify and procure project resources.  


    • Plan and implement projects

    • Help define project scope, goals and deliverables

    • Define tasks and required resources

    • Collect and manage project team

    • Manage budget

    • Allocate project resources

    • Create schedule and project timeline

    • Track deliverables

    • Support and direct team

    • Lead quality assurance

    • Monitor and report on project progress

    • Present to stakeholders reports on progress as well as problems and solutions

    • Implement and manage change when necessary to meet project outputs

    • Evaluate and assess result of project





    Are you a highly organized and energetic person who is passionate about continuous improvement and collaborating with others for successful outcomes? Do you take initiative, thrive on the challenge and fast pace? Are you driven by results and goal oriented? Are you a leader, that understands the importance and power of a high performing team? 


    • Bachelors Degree OR Combination of Experience and Training is a plus but not required

    • Knowledge of Project Management processes; formal project management training is a plus

    • Project Management Certificate, PMO, or CAPM is not required but is a plus

    • Self-disciplined with a strong ability to set and follow priorities without micro-supervision, and manage conflicting priorities and multiple assignments.

    • Collaborative attitude with ability to work effectively with a team of people on a project while maintaining accountability for one's own work.

    • Ability to work with vendors by phone, text and email daily

    • Demonstrated ability to successfully coordinate multiple projects and work with technical staff

    • Excellent written and oral communication skills (THIS IS A MUST HAVE)

    • Excellent interpersonal, presentation, and analytical skills

    • Proficient in MS Office Suite (Word, Excel, PowerPoint, Project) and Google Suite (Mail, Calendar, Drive)



    At Mass Markets we believe that hard work should pay off, so we make sure that our compensation and rewards are exceptional.  Our people are not just employees; they are our business, our most important resource!   Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.  


    Employees earn generous paid time off as well as paid holiday’s and paid training opportunities.


    Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include cash uploads to company issued Visa card, prizes such as computers, tablets, phones, TV’s, trips, tickets and even cars.


    All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days.  Optional Roth IRA retirement accounts, Term Life Insurance and Whole Life Insurance plans are available to all employees each open enrollment period. 


    As a 15-year old organization and Anything-as-a-Service pioneer, Mass Markets offers comprehensive XaaS solutions for our customers. Beyond traditional customer service, inside sales, telemarketing, and tech support services, Mass Markets provides Managed Services Platform Products (MSPP) specializing in cloud technology, telephony software, and integration on-demand, as well as Multiple Contact Center Software Platform-as-a-Service (PaaS) options. 


    Mass Markets operates exclusively in the USA to provide clients with comprehensive security measures, quality control, and extensive experience.


    For more information visit www.massmarkets.com


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